Photography Policy:
If your group consists of 10 or more people, or if you would like to request access to the greenhouse before or after business hours, please contact erin@edwardsgreenhouse.com to schedule your visit.
Otherwise, photoshoots are welcome during business hours within these guidelines:
Do not photograph in Employee Only areas or areas marked ‘Sold’
Respect customers who are shopping; avoid high traffic areas
Respect employees who are working; avoid workspaces & customer service interactions
If your plans involve wardrobe changes, please be quick - we have only 2 public restrooms
Do not move plant material or objects without permission from staff
Please tag us in your social media posts, we always appreciate a share & a positive shout out!
Return Policy:
Annuals, Vegetable, Annual & Perennial Herbs:
Must be returned within 3 days of purchase.
Must have the original receipt, plant(s), and growing container(s).
Perennials (including trees, shrubs, and perennial bearing fruits):
Must be returned within 90 days of purchase.
Must have the original receipt, plant(s), growing container(s), and plant tag(s).
Plants will only be replaced once.
Plants are only guaranteed in USDA zones represented in the Treasure Valley.
Hard Goods:
Must be returned within 30 days.
Must have the item and a receipt is preferable. Without a receipt, reimbursement will be honored as store credit.
Wholesale:
Must be returned within 3 days of purchase.
Must have the original receipt, plant(s), and growing container(s).
On cash transactions, if the value of the returned item(s) is over $25, there are two options:
The returned amount can be reimbursed through a gift card
Reimbursement through check. Reimbursement with cash will not be made unless approved by a manager.
Bulk Loading Policy:
We have soil, compost, and mulch available to purchase by the cubic yard.
If you have your own truck bed or trailer to transport your bulk purchase, we will load it for you at the time of purchase if it meets these parameters:
Truck beds are at least 5' long from cab to tailgate
Truck beds are completely open and unobstructed
No pipes, lumber, bike racks, covers, etc.
We will load your purchase using a tractor scoop and it is our priority to avoid damage to your property.
If your truck bed or trailer does not meet these parameters, we offer delivery, with fees varying based on zip code of destination. Our dump truck holds a maximum of 4 cubic yards; multiple delivery fees will be assessed if you would like more than 4 cubic yards of soil, mulch, or compost delivered.
Discounts Policy:
We do not extend sales earlier or after posted sales date(s).
Sale discounts will not be applied with community or other special discounts.
Items will not be held for upcoming sales.
Sale discounts exclude Custom Grown Wholesale and Flowershop orders.
Special discounts are subject to request at time of purchase. We do not retroactively apply discounts.
Hold Policy:
We do not hold plant material. We are often limited on space, time, and resources to hold plant material.
There are a few exceptions; some large perennials, shrubs, trees, large houseplants or citrus, and hard goods can be held, but must be coordinated with department managers and are dependent on space.
Other exceptions; Pre-order roses and custom grown orders.